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Aug. 14th, 2020 05:49 pm![[personal profile]](https://www.dreamwidth.org/img/silk/identity/user.png){kind=small}
missizzyOur cable woes continue. The decrease in available charges did not stop us from receiving a bill with a sizable amount of money adding for some sort of new services. The paper bill didn't specify what they were, and we went to an website where it took us too long to find our billing info, and then that didn't explain anything either. We tried to do an online chat for help, but couldn't figure out how to input our issue. Also, with the same bill, we got a notice acknowledging that we had cancelled our service.
They did at least acknowledge that we have now overpaid them, and did not charge us for this month. Even so, we're going to have to go to one of their brick-and-mortar stores to try to get an explanation for this behavior. Maybe even get a price list for the various packages, so we can consider getting DisneyXD back. Except right now I don't particularly want to pay them more money. We still plan to get most of our bills switched to autopay, but maybe not this one anymore.
Unless, of course, we lose any other way to send them. This carrying off of mailboxes honestly reminds me of the last years of the Roman Republic, when people would literally carry off the voting urns to halt an election. There wasn't much the people could do then, either.
They did at least acknowledge that we have now overpaid them, and did not charge us for this month. Even so, we're going to have to go to one of their brick-and-mortar stores to try to get an explanation for this behavior. Maybe even get a price list for the various packages, so we can consider getting DisneyXD back. Except right now I don't particularly want to pay them more money. We still plan to get most of our bills switched to autopay, but maybe not this one anymore.
Unless, of course, we lose any other way to send them. This carrying off of mailboxes honestly reminds me of the last years of the Roman Republic, when people would literally carry off the voting urns to halt an election. There wasn't much the people could do then, either.
no subject
Date: 2020-08-15 12:39 am (UTC)no subject
Date: 2020-08-16 02:58 pm (UTC)