(no subject)

Last weekend, I made my attempt to navigate Verizon's website to get us switched to Fios. I found myself too confused by it to manage. I thought my sister might have better luck, and this week she was coming over anyway to help my mother with various things. When I got home from work, the two of us sat down together to deal with it, and I started getting alarmed when she was struggling to figure out what to do either. It seemed we were missing where in the whole process we were supposed to define exactly what we were trying to get, with the TV channels as well as the phone and internet. Until we managed to get in touch with a representative, and learned that actually, we can't get the TV channels from them. When they wired our area for Fios last year, they didn't put in the stuff needed for that. It seems they figured people wouldn't want them anyway.
And they're not wrong either, not really. Mom and I rarely watch TV anymore anyway; I've basically only been turning it on for the tennis slams, while she might still like to have the PBS channels handy. But I've been watching tennis less and less, and she's mostly switched to watching even PBS online. We're taking a week to think about it, but probably we're going to give up the cable to do the switch. Maybe get a digital antenna to keep getting PBS, or even sign up for YouTube TV. There are plenty of options.